Scheduling Tool

Mobile Check-in Tool

• Extremely Flexible and user friendly for the Dealer
• Never create a duplicate customer
• Customer option to schedule Mobile Service at their location (Covid mitigating feature)
• Customer option to enable Valet Service vehicle pickup (Covid mitigating feature)
• Notify customers of an Advisor change, give option to reschedule easily.
• Assign Advisors based on their performance and speed
• Capacities in place to ensure a certain amount of appointments per time slot

• Get Customer checked-in and out of the Drive in 7 minutes
• Record/Photograph Customers vehicle for liability assurances. 

 
Flagging Tool/Dispatch Tool

Texting Tool

• Real-time communication between the shop and customer
• Instant Customer service approval for up-sells
• Track your top performers in the shop
• Automate your Service Department with Realtime, 1-touch flagging system increasing your efficiency
• At the Dealers discretion, allow the customer to track the progress of their vehicle in the shop no different than tracking a FedEx package
• Every interested party only needs their smartphone to know what happens next.​

• Automatically send notifications to customers from Service
• 2-way communications with the customer for instant Service Approval.

Service Manager Management

​Portal

Management Up to Date

• Birds eye view of your service department
• View ticket times by the second
• Compare the efficiency of your employees
• Set Goals for your staff and track their progress

• Automated Reminders to customers who denied up-sells.
• Manage Advisors who miss up-sells
• Automatically track and be reminded of missed appointments​

E-Pay Tool

All Under One Roof

• Let the customer pay before they arrive
• Customer notify’ s the dealer when they are in route to pick up their vehicle

• Every tool in the GLA Suite is under one full product
• 1 vendor with all their tools integrated…working together and with CDK

Click below to see how all of these features work!

See GreenLight in Action!